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opsi in Production

Professional - Support*

  • Phone and email support
  • opsi maintenance
  • Support time of 60 minutes per month included
  • Remaining (unused) support time cannot be transferred to the next month and will be used for product maintenance.
     
  • 165 € per month resp. 1,980 € per annum
  • Additional support time 2.75 € per minute (165 € per hour)
  • Prices are net
     

Professional Plus - Support*

  • Phone and email support
  • opsi maintenance
  • Support time of 120 minutes per month included
  • Remaining (unused) support time cannot be transferred to the next month and will be used for product maintenance.
     
  • 300 € per month resp. 3,600 € per annum
  • Additional support time 2.50 € per minute (150 € per hour)
  • Prices are net


* Professional and Professional Plus contracts are only available for installations up to 1000 clients. From 1000 clients on, a higher maintenance is required, covered by Enterprise contracts.
 

opsi Enterprise - Support

  • Phone and email support
  • opsi maintenance
  • Support time of 600 minutes (10 h) per 3 months included
  • Remaining (unused) support time cannot be transferred to the next quater and will be used for product maintenance.
     
  • 450 € per month resp. 4,800 € per annum
  • Additional support time 2.250 € per minute (135 € per hour)
  • Prices are net
     

Enterprise Plus - Support

  • Phone and email support
  • opsi maintenance
  • Support time of 900 minutes (15 h) per 3 months included
  • Remaining (unused) support time cannot be transferred to the next quater and will be used for product maintenance.
     
  • 600 € per month resp. 7,200 € per annum
  • Additional support time 2.00 € per minute (120 € per hour)
  • Prices are net
     

Enterprise Premium - Support

  • Phone and email support
  • opsi maintenance
  • Support time of 3,600 minutes (60 h) per 6 months included
  • Remaining (unused) support time cannot be transferred to the next quater and will be used for product maintenance.
     
  • 2,000 € per month resp. 24,000 € per annum
  • Additional support time 2.00 € per minute (120 € per hour)
  • Prices are net